Shipping and Returns

Free Economy Shipping

  • Free Economy Shipping on all domestic orders over $49
  • Delivery to most US-based addresses in 3-7 business days
  • Available Priority Mail service for an additional cost.

How we ship
Each piece is placed in a craft, cotton-lined jewelry gift box, then wrapped in a bubble pack and boxed. Shipments are insured to their full value. The order is sent with care instructions, line postcards, and a packing slip. Gift wrapping is available, for a small fee at checkout. Gift messages, also available at the checkout, are always free.

International Orders  
International shipping is available to many countries. All packages are tracked and insured. Please note that additional customs, VAT, and delivery fees are NOT included and may be imposed at the destination country.

Sales Tax 
Items ordered from Artazia are subject to sales tax only when orders are shipped to a New York State address. The tax is calculated on the total selling price of the order. 

Total Satisfaction Pledge
Satisfaction with your purchase is our number one priority. That is why all our products are backed by our 30-day return – You can return anything you bought from us within 30 days of receipt for a full refund.

We urge you to Contact Us before and after your purchase, we will reply promptly and do our very best to resolve any issues you have with your order. 

Returns are easy (and free over $49). No need to call, just
1. Fill out the Contact Us form with the order number and the item/s you would like to return.
2. We will email you a prepaid label with easy return instructions
3. Don’t worry – you have a full 30 days to contact us for a return and another 10 days to ship the item back to us.

Refunds will be issued in the original form of payment